Title: Augmented Reality (AR) Assisted Smart Glasses: Case Study for Remote Support Between Two Distant Production Plants

Abstract: Rapid developments in technology enable us to reach smart glasses and AR technology with a wide range of products and competitive prices. Hence, increase in smart glasses industrial use give an opportunity to whom work distant such as making it possible to see from each other's eyes, which increases the operational efficiency of the companies; since it is costly to make experienced staff traveled to another plant in aspects of travel cost, accommodation cost and the lack of the experienced person in his/her the main responsibility area in factories with different experiences in remote locations. This study is conducted about the application of smart glasses on one of the biggest tire manufacturing company since 2018. End to end journey of the smart glasses' remote support applications, starting with how the devices are selected and ending with an evaluation of advantages/disadvantages of the smart glasses' technology, is explained in this paper. Moreover, the study covers details and observations of staff training, new product development, and inspections, first-run test on machinery, maintenance, and audits.

Keywords: Smart glasses; augmented reality; remote support; IoT; remote maintenance; new product development; inspection; audit; tire industry

Başlık: Artırılmış Gerçeklik (AR) Destekli Akıllı Gözlükler: Uzak İki Üretim Tesisi Arasında Uzaktan Destek Durum Çalışması

Özet: Teknolojideki hızlı gelişmeler, geniş ürün yelpazesi ve rekabetçi fiyatlar akıllı gözlüklere ve artırılmış gerçeklik (AR) teknolojisine kolaylıkla ulaşılmasını sağlamaktadır. Böylelikle, akıllı gözlüklerin endüstriyel kullanımının artması, birbirinden uzakta çalışan uç birimlerin birbirlerinin gözünden görmesini mümkün kılan bir fırsat sunmaktadır. Uzak lokasyonlarda farklı deneyimleri olan fabrikalarda tecrübeli personelin seyahat maliyeti, konaklama maliyeti ve ana sorumluluk alanındaki tecrübeli kişinin eksikliği yönünden başka bir fabrikaya seyahat ettirilmesi maliyetli olduğu için uzaktan destek uygulaması firmaların operasyonel verimliliğini artırmaktadır. Bu çalışma, 2018 yılından bu yana, en büyük lastik üretici firmalardan birinde akıllı gözlük ve artırılmış gerçeklik ile uzaktan destek uygulamasına ilişkin yapılmıştır. Cihazların nasıl seçildiğinden başlayıp akıllı gözlük teknolojisinin avantajlarının ve dezavantajlarının değerlendirilmesiyle sona eren makalede, akıllı gözlüklerin uzaktan destek uygulamalarının uçtan uca yolculuğu açıklanmaktadır. Ayrıca çalışma, personel eğitimi, yeni ürün geliştirme ve denetimler, makine üzerinde ilk çalıştırma testi, bakım ve kontroller ilgili ayrıntıları, gözlemleri ve değerlendirmeleri kapsamaktadır.

Anahtar kelimeler: Akıllı gözlük; artırılmış gerçeklik; uzaktan destek; IoT; uzaktan bakım; yeni ürün geliştirme; inceleme; denetim; lastik endüstrisi

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